Here’s a professional Quick Fix Table for the AI Task Knowledge Base Troubleshooting section:
Problem | Possible Cause | Quick Fix / Solution |
|---|---|---|
Unable to log in | Incorrect email/password, browser cache issues | Use “Forgot Password,” clear browser cache, and try another browser |
Payment failed / subscription not recognized | Incorrect billing info, expired card, subscription not active | Verify payment details, update card info, and check subscription in the dashboard |
The platform is slow or freezing | Internet connectivity, large files, and an outdated browser | Refresh page, ensure stable connection, clear cache, update browser |
Feature not accessible | Subscription level doesn’t include the feature, wrong account | Confirm subscription includes the feature, log in with the correct account |
AI tool not generating results | Unsupported file format, improper prompt | Check file type/size, follow prompt instructions, try again |
Unexpected AI output | Ambiguous instructions, insufficient info | Provide clear, detailed prompts, double-check input |
Unauthorized access | Compromised credentials | Change password immediately, enable two-factor authentication, contact support |
General errors/bugs | Temporary system issue | Refresh the page, wait a few minutes, check status updates, or contact support |